When will I receive my order?
We from Surya Products BV are proud of the speed with which we process your orders and send. We strive at all times orders we receive before 12:00, same day processing still and send. Except Friday.
We ship our packages with DPD parcel service that ensures that the next day your parcel. Even if you are in Belgium, you have the next day your parcel. DPD does not deliver on Saturdays.
If you have not received your order the next day, you can track the shipment via the link in the confirmation email you receive from us. You can also contact us, we will track the shipment for you. We do everything we can to ensure that your order has been received the following day.
Packages are sent CO2 neutral
DPD takes its responsibility to minimize the impact on the environment and the planet to a minimum. DPD operates according to the Total Zero principle which means that eventually every packet is sent CO2-neutral. Through smart solutions and savings, CO2 emissions reduced and the rest will be compensated.